Privacy Policy
This Privacy Policy is designed to help you understand what information we collect in specific situations, the reasons for collecting such information, and how you can manage your information. If you have any questions regarding this policy, please contact serviceFE@outlook.com. When providing services, we may collect, store, and use the following information:
1. Collection of Personal Information
We use, retain, and disclose personal information to provide you with services, such as creating accounts, identifying users, and responding to inquiries and emails. To serve you better, this product provides content-based management and services, news, surveys, special offers, promotions, and other promotional materials.
If you wish to use additional features of this product, you must register a cloud account with SensTank and provide relevant personal information on the registration page, such as your name, email address, phone number, and address. To fully utilize our various sharing features, you may also need to create a public profile, which may include your name and photo. If you enter your personal information on other open platforms, other users may be able to view that information.
2. Use of Personal Information
We may use the information collected as described above for the following purposes:
2.1 To provide services that benefit the user;
2.2 To facilitate identity verification, customer service, security precautions, fraud monitoring, archiving, and backups, thereby ensuring the security and compliance of the products and services we provide to you;
2.3 To help us improve existing products;
2.4 To better understand how you access and use our services, in order to meet your personalized needs;
2.5 To perform software verification and upgrade services;
2.6 To provide information to our affiliates, third parties, or other users when necessary to deliver specific services requested by the user;
2.7 In other situations that benefit the user and the operator, provided such use does not violate any mandatory laws or regulations;
2.8 To allow you to participate in surveys regarding our products and services.
Your personal information will not be used for any other purpose unless explicitly stated in this Privacy Policy or unless you have received prior notice of an update to this policy. Anonymized, aggregated statistical data does not constitute personal user information as defined by this product; we may store and use such data for various purposes, including but not limited to analyzing and reporting usage patterns. This product reserves the right to use and disclose anonymized, aggregated statistical data to third parties for any purpose.
3. Disclosure of Personal Information
Except as otherwise provided in this Privacy Policy, we will protect your personal information in good faith and will not disclose customer lists. You hereby authorize us to disclose your personal information to third parties without your consent in the following circumstances:
3.1 If the disclosure is made to identify, contact, or bring legal action against individuals whose conduct may harm our rights or property, the rights or property of product users, or the rights or property of any other person;
3.2 If necessary for a legal investigation;
3.3 If disclosure is required by law or necessary for the service of subpoenas or other legal process upon us.
4. Security
The security of personal information is of utmost importance to us. We will take commercially reasonable measures to protect the security of your personal information and implement commercially reasonable procedures to restrict unauthorized access, use, or disclosure. Despite these measures, please be aware that this product is not entirely immune to personal information security risks. You should assist us in protecting the security of your personal information—for example, by not disclosing your personal password. When you use the Internet, other Internet services may collect your personal information or anonymous data; we have no control over, nor can we review or respond to, such information.
5. Collection and Use of Personal Information of Minors
We recommend that minors under the age of 18 use this product with the permission and guidance of a legal guardian. This product does not use the personal information of minors, nor does it disclose personally identifiable information to any third party. Guardians have the right to refuse further collection of their ward's personal information by this product or to request the deletion of such information.
6. Enhancing User Experience
Continuously focusing on the product and improving the user experience is a goal the Company is committed to. The Company will comprehensively evaluate product and service performance and data based on user usage, and—based on the evaluation results—provide users with targeted suggestions and recommendations for product improvements to enhance the user experience.
7. Disclaimer
7.1 This product assumes no legal liability in the following circumstances: 7.1.1 Disclosure of your personal information as required by law or relevant government authorities;
7.1.2 Disclosure of any personal information resulting from your improper use;
7.1.3 Service interruptions or impediments—and the consequent inability to meet user requirements—caused by hacker attacks, computer virus intrusions, the blocking of illegal or harassing content, government regulations, or other network, technical, communication line, or information security management measures;
7.1.4 User losses caused by force majeure events involving third parties, such as communication line failures, technical issues, network outages, computer malfunctions, system instability, or issues with service providers;
7.1.5 Risks arising from the use of anonymous or pseudonymous information within the product that contains threatening, defamatory, offensive, or illegal content;
7.1.6 The product expressly disclaims any guarantee—whether express or implied—regarding the timeliness, security, or accuracy of the services provided by the product or its partner companies.
7.2 To ensure a smooth user experience, we may conduct tests on your network to prevent potential connectivity issues.
8. Amendments to this Privacy Policy
This Privacy Policy is subject to modification. If we make any material changes to how we use your personal information, we will notify you via the email address you provided or through product announcements. Emails sent by us containing such notifications of change constitute a valid part of the notification process. If you do not wish for us to alter the way we use your personal information, you must notify us before ceasing use of your account. Your continued use of the product will be deemed as acknowledgment of and agreement to be bound by such notifications of change.